Frequently Asked Questions
Got Questions? We've Got Answers
Find answers to the most common questions about our Instagram story viewer and highlights downloader services
General Questions
Yes, our service is 100% anonymous. We use advanced proxy technology to ensure that Instagram never registers your activity on their servers. The account owner will never know that you've viewed their stories or downloaded their highlights. Our system acts as an intermediary, fetching the content without revealing your identity.
No, you don't need an Instagram account to use our service. This is one of the key advantages of our platform - you can access Instagram content without having your own account. Simply enter the username of the account you want to view stories from or download highlights from, and our system will retrieve them for you.
Our service only works with public Instagram accounts. Private accounts require the account owner's permission to view their content, and our system respects these privacy settings. If you attempt to view stories or download highlights from a private account, you'll receive a notification that the content is not accessible.
Yes, our basic service is completely free to use. We offer premium plans with additional features such as batch downloading, higher resolution options, and priority access during high traffic periods, but our core functionality is available at no cost.
Our service is designed for personal use only. We recommend using viewed or downloaded content in accordance with copyright laws and Instagram's terms of service. Always respect the intellectual property rights of content creators and only use downloaded content for personal, non-commercial purposes unless you have explicit permission from the content owner.
Story Viewer Questions
Yes, our Story Viewer includes a download option that allows you to save photos and videos from stories to your device. Simply click the download button while viewing a story to save it. All downloads are in the original quality as posted on Instagram.
No, that's the main benefit of our service. When you use our Story Viewer, your name will not appear in the account owner's viewer list. Our proxy technology ensures complete anonymity, allowing you to view stories without being detected.
Our free service allows you to view stories from one account at a time. Premium users can create watchlists to monitor and view stories from multiple accounts simultaneously, making it easier to keep up with your favorite content creators.
Since our service doesn't require you to log in with your Instagram account, being blocked by an account doesn't affect your ability to view their stories through our platform, as long as their account remains public. Our system accesses the content independently of your personal Instagram account.
Highlights Downloader Questions
We download highlights in their original high quality as posted on Instagram. There is no quality loss during the download process. Both photos and videos are saved in their original resolution and format, ensuring you get the best possible quality.
There is no limit to the number of highlights you can download with our free service. However, to ensure fair usage and maintain service quality for all users, we may implement reasonable rate limits during periods of high traffic. Premium users enjoy priority access with higher rate limits and batch downloading capabilities.
Download speed depends on several factors, including the size of the highlights, your internet connection, and our server load. Most highlights are processed and ready for download within seconds. Larger highlights or collections may take slightly longer, but our system is optimized for speed and efficiency.
Free users can download one highlight at a time. Premium users have access to batch downloading, allowing them to select and download multiple highlights simultaneously, saving time and effort when collecting content from your favorite accounts.
No, we don't store any of the highlights on our servers. The content is processed in real-time and delivered directly to your device. Once you close the session, all traces of your activity are automatically removed from our system. This ensures maximum privacy and security for both you and the content creators.